Packaging
Packaging that I purchase to wrap and send your orders will as far as possible be recyclable. I use FSC certified cardboard boxes. Hive wrap as an eco-friendly, cost effective alternative to bubble wrap and it is 100% recyclable and biodegradable.
I have also recently purchased rubber stamps. These stamps are made from reclaimed vintage oak and the ink pads are vegan friendly (97% recycled plastic and plant based ink).
Any order you receive from me that has plastic or un-recyclable packaging is packaging that I have received and am reusing - no waste right!
Caring for your pottery
Dishwashers
Glaze on ceramics will wear and become dull over time, so to prolong the beauty of the glazes, I would suggest hand washing. Having said that my pottery is dishwasher safe, but dishwasher chemicals can be very harsh and chipping and cracking can occur during the cycle if pieces knock together, so please bear this in mind.
Microwaves
My pottery is fired at a high temperature so will probably be ok to put in the microwave, but to be on the safe side I would avoid this as I am unable to test this and confirm.
Thermal Shock
Thermal shock can occur when you expose your pottery to rapid temperature changes. I suggest always warming your mugs with a little hot water before fully filling them. You should let your freshly boiled water cool down a little before filling your mug or cup.
Returns
I hope you love the item(s) you purchase, however if there are any problems at all, please get in touch to discuss.
Privacy Policy
Amy Lee Pottery is committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us. We confirm that we will keep your information secure and will not share your information with any third party under any circumstances. Please read the following carefully to understand what happens to your personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting AmyLeePottery.co.uk you are accepting and consenting to the practices described in this policy.
Types of information we may collect:
You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form, or submitting an order for our products. The information you give us include your name, address, e-mail address and phone number.
We use the information that you provide us in the following ways:
To provide you with information and/or services that you request from us. We do not rent, sell or share personal information about you with other people or non-affiliated companies.
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access and right to be forgotten can be exercised in accordance with data protection laws and GDPR regulations. Any subject access request must be made in writing to Amy Lee Pottery by using our "Get in Touch" form on our homepage. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).